What’s Happening in the Chinese Medicine Practice in 2024
After the foundation was laid during Phase 1 of starting the clinic, 2024 has been a year of transformation for Paul Carter’s Chinese medicine practice. With the essentials in place to offer acupuncture and Chinese medicine services, the next goal has been to elevate the atmosphere into a cosy, relaxing haven.
Paul’s design vision was to create a space that blends colonial, Chinese, and traditional decor to establish a warm, inviting, and worldly environment. The use of deep, natural timber and soft lighting helps create a familiar and soothing atmosphere. This sense of comfort and relaxation plays an essential role in allowing acupuncture treatments to work more effectively, as clients can truly unwind during their sessions.
A key part of this transformation has been the addition of stereo sound systems in each treatment room. Music plays throughout the clinic, contributing to the calming energy that Paul is aiming to cultivate. It’s been a gradual, bit-by-bit progression in reimagining the space, but one that has already had a notable impact on the overall experience for patients.
In 2024, Paul also introduced some additional enhancements to streamline and modernise the clinic’s operations. A new AI reception service, powered by Lucy, is now available to answer most questions about Chinese medicine and help with booking or cancelling appointments. This addition allows patients to interact with the clinic more efficiently while freeing up time for Paul to focus on patient care.
As a final touch, Paul has incorporated the use of DoTerra essential oils throughout the clinic. The subtle diffusion of these oils adds to the sensory experience, promoting relaxation and further enhancing the healing environment.
This year marks Stage 2 of the clinic’s development, with the design and operational upgrades now well underway. Looking forward, Stage 3 will begin in 2025, with a focus on developing wellness programs, expanding the service and product range, and placing a stronger emphasis on lifestyle education. These future plans will aim to continue improving patient outcomes and enriching their experience at the clinic.
Stay tuned as the journey continues in 2025!