Privacy Policy

PRIVACY POLICY

This Privacy Policy outlines how Paul Carter Acupuncturist & Herbalist (“Paul Carter”, “we”, “us”, “our”) collects, uses, maintains, and discloses information from users (each, a “User”) of the acupunctureaustralia.com.au website (“Website”).

Personal Identification Information

We collect personal identification information from Users in various ways, such as when Users visit our site, register, place an order, subscribe to our newsletter, respond to a survey, fill out a form, or purchase services. Users may be asked for their name, email address, mailing address, phone number, and credit card information. Users can visit our Website anonymously. We collect personal identification information only if Users voluntarily provide it. Refusal to provide personal identification information may prevent Users from engaging in certain Website activities.

Non-Personal Identification Information

We collect non-personal identification information about Users whenever they interact with our Website. This information may include the browser name, the type of computer, and technical details about Users’ means of connection to our Website, such as the operating system and the Internet service providers used.

Web Browser Cookies

Our Website may use “cookies” to enhance User experience. Users’ web browsers place cookies on their hard drive for record-keeping and sometimes to track information about them. Users may set their web browser to refuse cookies or to alert them when cookies are being sent. Note that some parts of the Website may not function properly if cookies are refused.

How We Use Collected Information

We may use Users’ personal information for the following purposes:

  • To Improve Customer Service: Information helps us respond to customer service requests and support needs more efficiently.
  • To Personalise User Experience: We use information in the aggregate to understand how our Users as a group use the services and resources on our Website.
  • To Improve Our Website and Services: We use feedback to improve our offerings.
  • To Process Payments: We use information provided when placing an order to complete that order. We do not share this information with outside parties except as necessary to provide the service.
  • To Run Promotions, Contests, Surveys, or Other Features: To send Users information they agreed to receive about topics of interest.
  • To Send Periodic Emails: We use email addresses to send Users information and updates about their order, respond to inquiries, and/or other requests. If Users opt-in to our mailing list, they will receive emails that may include company news, updates, or related product/service information. Users can unsubscribe from future emails using the instructions at the bottom of each email or by contacting us through our Website.

How We Protect Your Information

We adopt appropriate data collection, storage, and processing practices and security measures to protect against unauthorized access, alteration, disclosure, or destruction of personal information, usernames, passwords, transaction information, and data stored on our Website. Sensitive and private data exchange between the Website and its Users happens over an SSL-secured communication channel and is encrypted and protected with digital signatures. Our Website complies with PCI vulnerability standards to create a secure environment for Users.

Third-Party Websites

Users may find advertising or other content on our Website linking to sites and services of our partners, suppliers, advertisers, sponsors, licensors, and other third parties. We do not control the content or links on these sites and are not responsible for the practices of websites linked to or from our Website. These sites and services may have their own privacy and customer service policies. Browsing and interaction on any other website, including websites with a link to our Website, are subject to that website’s terms and policies.

Changes to This Privacy Policy

Paul Carter may update this privacy policy at any time. When we do, we will revise the updated date at the top of this page. We encourage Users to frequently check this page for any changes to stay informed about how we protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

Your Acceptance of These Terms

By using this Website, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Website. Your continued use of the Website following the posting of changes to this policy will be deemed your acceptance of those changes.

Contacting Us

If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this Website, please contact us.